VoiceBetŪ Instructions



INTRODUCTION TO VOICE BETŪ

Through your established wagering account at WATCHandWAGER.com, VoiceBetŪ may be used to place bets on any race defined in the system. VoiceBetŪ is a new and innovative automated system for accessing telephone wagering accounts. The system allows account holders to use either voice commands from any telephone, or key commands from any touch tone telephone to check account balance, place bets, or review bets. With the aid of high quality digital voice instruction, VoiceBetŪ will guide you through the steps required to sign on to your account, place wagers, check for winning bets, and obtain your account balance.

VoiceBetŪ protects the privacy of your account by requiring you to provide your account number and PIN at the beginning of each telephone call. Once your account information is validated, the system states your account balance and begins accepting wagers. Each wager you request is played back to you for confirmation prior to being submitted to the wagering system.

Messages spoken by VoiceBetŪ are as brief as possible and may be interrupted at anytimetr by experienced callers. The system provides extended prompts for inexperienced callers who made need additional help navigating the system. At any time during the telephone call, you may issue commands to start over, review bets, or request operator assistance.

Voice Call Flow For Placing Wagers
List of Track Codes
Bet Type Codes & Placing Wagers
Reviewing Wagers


Voice Call Flow For Placing Wagers

VoiceBetŪ begins each telephone call with a welcome message, an audio icon, and a prompt for an account number. You may either speak your account number as digits, or use the keys on the touch tone keypad to submit the account number. All touch tone key input is finished by touching the '#' key.

For example, account number 712346 is submitted as:

Spoken Keys
"seven, one, two, three, four, six" 712346#

The account personal identification number, PIN, is requested. The PIN may be spoken as digits or keyed using the touch tone keypad. In public areas where others may hear you speak, use the touch tone keypad to keep the PIN private.

If the account PIN were 1234, it would be submitted as:

Spoken Keys
"one, two, three, four" 1234#

If the account number and PIN match, the system will sign on to your account and play back the current account balance followed by a prompt to provide a track and race. At this point in the call flow you may choose whether to speak your bets or key your bets using touch tone. In either mode, you may interrupt the prompting with your selections.

For keyed bets, each part of the bet is followed by the '#' key.

For spoken bets, the track and race are collected, then the amount, bet type and runner(s). Spoken bet details must be in that order. The speech recognizer does not understand extra words like 'umm', uh', or phases like 'I mean'. It fully recognizes track names, race numbers, amounts, bet types and all runner combinations.

For example, the bet: Beulah Park Race 1, $2 Win 1 is collected as:

Spoken Keys
Prompt: "Enter track and race"
"Beulah Park race one" 1#1#
Prompt: "What's the bet" "How much are you betting"
"two dollars to Win on the one" 2#
"What kind of wager are you placing"
1#
"What's the number of the runner"
1#
Prompt: " Before I make it official, let's confirm your bet: Beulah Park, race one, two dollars to win on the one. Please say yes or no"
"yes"
"no"
"repeat"
#1 confirms the bet 
#2 rejects the bet (you will be asked which part or parts are incorrect) 
#3 to hear the bet again
 Prompt: "OK, I've placed the bet, the total bet cost is two dollars and you have $xxxx left in your account"

Notice that when the bet is spoken, several bet parameters are collected together; track and race, then amount, bet type, and runners. Touch tone bets are collected one piece at a time. After confirming a bet, you may make another one.

Spoken Keys
Prompt: "Say the next bet for Beulah Park race one, or specify a new track and race"
"five dollars exacta box one, three, eight" 1# (Beulah Park - must re-enter)
1# (Race 1 - must re-enter)
5# ($5 wager)
51# (Exacta Box code)
1*3*8# (numbers 1,3,8)

VoiceBetŪ will also respond to global commands. Theses commands are available at anytime during the telephone call.

Action Spoken Keys
Connect to an operator "operator" 0#
Review your bets "review bets" **1#
Get a new Track and Race "start over" **#
Context sensitive help "help" *#
End this call "good bye" hang up telephone

VoiceBetŪ uses the following modifiers for exotic bets:

Exotic Type Spoken
Box "Exacta BOX one, two, three
Wheel "Exacta one, two WITH three, four WITH five, six
Key "Trifecta KEY one, two, three, four"
or
"Trifecta KEY one WITH two, three, four"

If during the confirmation process you decide a bet is incorrect by replying "no" (2#), VoiceBetŪ will give you the option to correct parts of the bet. Use one or more of the following commands or touch tone keys to correct parts of the bet:

Spoken Keys
"track" 1#
"race" 2#
"amount" 3#
"bet type" 4#
"runners" 5#
"everything" 6#
"nothing" 7#


List of Track Codes

When using the touch tone capability of VoiceBetŪ, the following Track Codes are used (list is subject to change):
Key Track Breed
214 All Star Jockey T
5 Arapahoe T
215 Arc de Triomphe T
6 Arlington T
7 Assiniboia  Downs T/H
8 Australia A T
9 Australia B T
101 Balmoral Park H
10 Bay Meadows T
216 Belmont Advance T
4 Belmont Park T
217 Belmnt/Meadowlnds Dbl T
1 Beulah Park T
1 Beulah/River T
1 Beulah/Thistle T
218 Breeders' Cup Advance T
219 Breeders' Cup Futurity T
220 Brown Jug Futures H
102 Buffalo Raceway H
11 Calder T
103 CalExpo (Cap. Racing) H
12 Canterbury T/Q/H
13 Charles Town T
221 Cheltenham Gold Cup J
14 Churchill Downs T
15 Colonial Downs T/H
16 Delaware T
222 Delaware Cnty Fair #1 H
223 Delaware Cnty Fair #2 H
224 Delaware Cnty Fair #3 H
17 Del Mar T
18 Delta Downs T/Q
104 Dover Downs H
19 Downs at Albuquerque T
20 Dubai T
225 Elitlopp H
14 Ellis T
21 Emerald Downs T
226 Empire Pick 6 T
22 English Racing B T
23 English Racing C T
62 English Racing 1 T
63 English Racing 2 T
24 Evangeline T/Q
25 Fair Meadows T
227 Fair Meadows #2 T
26 Fair Grounds T
27 Fairmount T
17 Fairplex T
28 Ferndale T
Key Track Breed
29 Finger Lakes T
105 Flamboro Downs H
30 Fonner T
31 Fort Erie T
106 Fraser Downs H
107 Freehold H
10 Golden Gate Fields T
32 Great Lakes T
11 Gulfstream T
228 Hamble/Haskell Dbl H
108 Harrington Raceway H
33 Hastings T
6 Hawthorne T/H
109 Hazel Park H
229 Head-to-Head (Univ) T
110 Hipo. de Montreal H
17 Hollywood T T
34 Hong Kong Jock Club T
35 Hoosier T/H
230 Indiana Derby Double H
36 Indiana Downs T/H
231 Indiana Special H
14 Keeneland T
233 Kentucky Derby Adv. T
234 Kentucky Derby Fut. T
37 Kentucky Downs T
38 Laurel Park T
111 Lebanon Raceway H
39 Lone Star Park T/Q
40 Los Alamitos T/Q
235 Los Alamitos Pick 3 T
26 Louisiana Downs T
101 Maywood H
41 Meadowlands T/H
112 Mohawk H
42 Monmouth T
113 Monticello H
43 Mountaineer T
236 NCF2 T
19 New Mex SF @Albuq T
238 North Hampton Fair T
44 Northern CA Fairs T/Mixed
114 Northfield Park H
239 Northfield Park m H
45 Northlands Park T/H
115 Northville H
240 Northville M H
241 NTRA Nat. Pick 3 T
242 NTRA Nat. Pick 4 T
243 NTRA Nat. Pick 6 T
Key Track Breed
46 Oaklawn T
116 Ocean Downs H
47 Penn National T
48 Philadelphia Park T
38 Pimlico T
117 Plainridge H
118 Pocono Downs H
119 Pompano Park H
49 Portland Meadows T
50 Prairie Meadows T/H
244 Preakness Adv. T
245 Preakness Double T
246 Prix D Amerique H
120 Raceway Park H
25 Remington T
247 Remington #2 T
51 Retama T/Q
2 River Downs T
2 River/Thistle T
121 Rockingham H
122 Rosecroft H
52 Ruidoso T/Q
248 Ruidoso Downs #2 T/Q
53 Sam Houston T
17 Santa Anita T
4 Saratoga T
123 Saratoga Harness H
124 Scarborough Downs H
125 Scioto Downs H
54 South Africa T
55 Suffolk Downs T
56 Sun Ray T
57 Sunland Park T/Q
249 Sunland Park  #2 T/Q
58 Tampa Bay T
126 The Meadows H
250 The Meadows m H
127 The Red Mile H
3 Thistledown T
38 Timonium T
59 Turf Paradise T
14 Turfway Park T
128 Vernon H
129 Windsor H
112 Woodbine H H
60 Woodbine T T
61 Woodlands T
59 Yavapai T
130 Yonkers H


Bet Type Codes & Placing Wagers

When using the touch tone capability of VoiceBetŪ, the following Pool codes are used:

Bet Type

Straight Box Key Wheel
Win 1
Place 2
Show 3
Double 4 43
Exacta 5 51 53
Quinella 6 61 63
Trifecta 7 71 72 73
Superfecta 8 81 82 83
Pick 3 13 133
Pick 4 14 143
Pick 6 16 163
Pick 7 17 173
Bet Type Straight
Across the Board (WPS) 95
Combination (WP) 96
Win-Show 97
Place-Show 98

 

When using the touch tone capability of VoiceBetŪ, the following rules are used for entering runners:

  • Use # to terminate the complete list of runners
  • Use ** as the "with" key
  • Use * to separate runners
Type of Bet Example
Straight Bets
 
- runners are separated by the '#' key
$2 TR 1,2,3
runners are 1#2#3#
Box Bets
- runners are separated by '*' and terminated with '#'
$2 TR Box 1,2,3
runners are 1*2*3#
Key Bets
- runners are separated by '*' and terminated with '#'
$2 TR Key 1,2,3
runners are 1**2*3#
Wheel Bets
- runners within a leg are separated by '*', legs are separated by '#'
$2 TR 1,2 with 3,4 with 5,6
runners are 1*2**3*4**5*6#


Reviewing Wagers

VoiceBetŪ provides the global command "Review Bets" (**1#) to allow you to review your bets at any time during the telephone call. The following voice commands are corresponding touch tone commands are available to assist in reviewing bets:

Spoken Keys
"Next Bet" 1#
"Repeat" 2#
"Cancel" 3#
"Done" 9#

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